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Personal Care and Relationships

Scope of this chapter

This procedure details the appropriate personal care a child placed in foster care or residential care should expect. It covers how to deal with promoting an appropriate and positive sexual identity in young people. It also outlines dealing with puberty and promoting positive relationships.

Relevant Regulations

Children Act 1989

Care Planning, Placement and Case Review (England) Regulations 2010

Related guidance

Carers/residential staff must provide a level of care, including physical contact, which is designed to demonstrate warmth, friendliness and positive regard for children.

Physical contact should be given in a manner which is safe, protective and avoids the arousal of sexual expectations, feelings or in any way which reinforces sexual stereotypes.

Whilst carers/ residential staff are actively encouraged to play with children, it is not acceptable to play fight or participate in overtly physical games or tests of strength with the children.

Children must be supported and encouraged to undertake bathing, showers and other intimate care of themselves without relying on carers/ residential staff.

Such arrangements must emphasise that children's dignity and their right to be consulted and involved will be protected and promoted; and, where necessary, carers/ residential staff will be provided with specialist training and support.

Each child over 3 will have their own bedroom or, where this is not possible, the sharing of the bedroom will have been agreed by the placing authority and the foster carers' supervising social worker must have conducted a risk assessment and any arrangements must be outlined in the child's Placement Plan.

Children should be encouraged to personalise their bedrooms, with posters, pictures and personal items of their choice.

Children of an appropriate age and level of understanding should be encouraged and supported to purchase furniture, equipment or decorations. For older children this should be part of a plan to prepare the child for independence.

Children's rooms should be kept in good structural repair and be clean and tidy. The furniture should conform to standards of flame retardant materials as advised by trading standards.

Children's privacy should be respected. Unless there are exceptional circumstances, carers/ residential staff should knock the door before entering children's bedrooms; and then only enter with their permission. The exceptional circumstances where carers/ residential staff may have to enter a child's bedroom without asking permission include:

  • To wake a heavy sleeper, undertake cleaning, return clean or remove soiled clothing; though, in these circumstances, the child should have been told/warned that this may be necessary;
  • To take necessary action, including forcing entry, to protect the child or others from injury or to prevent likely damage to property.

Carers/residential staff must adopt a non-judgemental attitude toward children, particularly as they mature and develop an awareness of their bodies and sexuality.

Carers/residential staff must adopt the same approach to children who explore or are confused about their sexual identity or who have decided to embrace a particular lifestyle so long as it is not abusive or illegal.

Children who are confused about their sexual identity or indicate they have a preference must be afforded equal access to accurate information, education and support to enable them to move forward positively. This should be addressed in the child's Placement Plan.

All materials published, circulated or available to children (including the internet) must promote and encourage healthy lifestyles and images of men and women that are positive and encouraging.

Children must be positively discouraged from obtaining material that is potentially offensive or pornographic.

If they obtain such material that is suspected to be illegal it must be confiscated. This should be discussed by the carers/residential staff with the child's social worker and their manager/supervision social worker. If there are concerns that the child has been exposed to pornography, the concerns should be shared by the carers/residential staff with the child's social worker and their manager/supervising social worker who will consider with their managers what additional action is required.

If children obtain material legally they should be required to keep it private.

Children under the age of 13 are deemed to be incapable of giving consent to sexual activity. Therefore, children of this age who engage in sexual activity must be referred under Nottinghamshire and Nottingham City Safeguarding Children Partnership Procedures (as a Child Protection Referral) as potentially suffering from Significant Harm.

Children's social workers, placement officers and care providers must be alert to such relationships when considering the placement of children under 13. Children of this age who are likely to be at risk from each other (or from older children) should not be placed together.

When considering the placement (or on-going placement) of children over the age of 13, managers must assess the risk of sexual relationships developing and should ensure strategies are in place to reduce or prevent these risks if they are likely to be exploitative or abusive.

Where children aged 13 - 18 are placed together with no identified risk of exploitative or abusive behaviour, carers/ residential staff must monitor any developing relationships, sensitively but positively discouraging children from engaging under aged sexual relationships.

Overall, carers/ residential staff should be mindful of their duty to consider the overall welfare of children and this may mean recognising that illegal activity is taking place and working to minimise risks and consequences. If there is any suspicion that a child is engaging in illegal behaviour it must be discussed with the child's social worker who will consider what further action is required under the Nottinghamshire and Nottingham City Safeguarding Children Partnership Procedures.

Any actions taken in this respect will be subject to consultation and must be addressed in Placement Plans.

Should carers/ residential staff suspect children are engaging in sexual relationships, they should:

  1. Ensure the basic safety of all the children concerned;
  2. Inform the child's social worker and their manager/supervising social worker.

Access to contraceptives will not be conditional on children giving information about their lifestyles and contraception will never be withdrawn as a punitive measure.

Whilst not encouraging it, it is understood that children may engage in sexual activity; some before they reach the age of consent.

In such circumstances the carers' Supervising social worker/residential manager should consult the social worker to agree what reasonable steps can be taken to minimise risk of pregnancy or infection, including facilitating contact with relevant agencies providing contraceptive advice; such as the Brook Advisory Service and the C-Card Scheme (Condom- Card Scheme).

If a child is suspected or known to be pregnant the carers/residential staff should notify their managers and the child's social worker to decide on the actions that should be taken.

Children may have previously exchanged sex for rewards, gifts, drugs, accommodation and money. Some maintain this lifestyle whilst continuing to be accommodated by the authority. Such situations must be reported to by the carers/residential staff to their managers and the child's social worker to decide on the actions that should be taken.

Carer/residential staffs must be alert to such behaviours and should do all they can to create an environment which encourages children to be open about their past or present attitudes and behaviours and which demonstrates they will be supported to guide them away from such lifestyles.

Where there is any suspicion that a child is engaged in such behaviour it should be addressed in the child's Placement Plan together with strategies to be adopted to help the child find alternative lifestyles need to be identified.

In addressing these behaviours consideration must be given to the extent to which the child is suffering Significant Harm and whether it is necessary to refer the child under Safeguarding Children Procedures in the area where the child is living.

If there is any suspicion that a child is involved in sexual exploitation, Ofsted must be notified.

If it is known or suspected that a child has a sexually transmitted infection (including HIV and AIDS), carers/residential staff must notify their managers and the child's social worker, who will decide what measures to take.

The possibility of peer abuse will always be taken seriously but we recognise it is equally important not to label or stigmatise normal sexual exploration and experimentation between children.

Behaviour is not a cause for concern unless it is compulsive, coercive, age-inappropriate or between children of significantly different ages, maturity or mental abilities.

If at any time carers/residential staff suspect children are engaged in abusive sexual relationships as perpetrators and/or victims, they must immediately inform their managers and the child's social worker and make a referral under the Nottinghamshire and Nottingham City Safeguarding Children Partnership Procedures.

Young women should be supported and encouraged to keep their own supply of sanitary protection without having to request it from carers.

There should also be adequate provision for the private disposal of used sanitary protection.

If it is known or suspected that a child is likely to experience enuresis, encopresis or may be prone to smearing it should be discussed openly, with the child if possible, and strategies adopted for managing it; these strategies should be outlined in the child's Placement Plan.

Carers/residential staff, their managers and the child's social worker should consider the reasons for enuresis and encopresis there may be a variety of reasons but it is likely that such behaviour is symptomatic of anxiety and worries about previous experiences including abuse and neglect.

It may be appropriate to consult a Continence Nurse or other specialist, who may advise on the most appropriate strategy to adopt. In the absence of such advice, the following should be adopted:

  1. Talk to the child in private, openly but sympathetically;
  2. Do not treat it as the fault of the child, or apply any form of sanction;
  3. Do not require the child to clear up; arrange for the child to be cleaned and remove then wash any soiled bedding and clothes;
  4. Keep a record, either on a dedicated form or in the child's Daily Record with detail, if necessary, in a Detailed Record;
  5. Consider making arrangements for the child to have any supper in good time before retiring, and arranging for the child to use the toilet before retiring; also consider arranging for the child to be woken to use the toilet during the night;
  6. Consider using mattresses or bedding that can withstand being soiled or wetted.

The term 'Touch' is used throughout this manual in two different contexts.

'Touch' as a form of physical intervention designed to prevent a child or others from being injured or to protect property from being damaged; and the use of 'Touch' to enable carers/residential staff to demonstrate affection, acceptance and reassurance.

This section provides guidance relating to the demonstration of affection, acceptance and reassurance.

It is acknowledged that touch raises particular issues for those working with children. Some people have views about applying a "hands off" or "hands on" policy with children result from scandals of child abuse, or fear of violence from children. Carers may be anxious about allegations of inappropriate physical contact with children.

However, touch is acceptable; but carers should consider the following:

The child may have had particular experiences which make it difficult to accept touch from an adult; or the child's experiences may lead to a need for more touch than is acceptable.

It is therefore important for carers to obtain information about the child's background before acting, in any way not just in terms of the use of touch.

If there are particular needs that the child has or if it appears that the child may respond more or less favourably to touch, this must be reflected in the planning process.

Dependent on the age and level of understanding of the child, s/he should be involved in this assessment and planning; and should be encouraged to consent to being touched; or to place conditions on it.

The culture or values of the household should be such that touch is encouraged; as a positive and safe way of communicating affection, warmth, acceptance and reassurance.

Carers/residential staff and children should be encouraged to use touch, positively and safely.

But it is important for carers and children to know if boundaries exist within the home or for individual children.

If boundaries or expectations exist for individual children they should be set out in their Care Plan and Placement Plan.

If boundaries or expectations exist for the home, they should be clear. For example, if carers are not expected to allow children to sit on their laps, or to carry children, this should be stated, preferably in writing.

In the absence of any plan or expectation, the following should be taking into consideration

  1. When thinking about who is an appropriate person to touch a child, it is vital to consider what the adult represents to the particular child. Personal likes and dislikes will play a part in any relationship;
  2. In addition, many factors influence the power relationship between adult and child, including gender, race, disability, age, sexual identity and role status;
  3. The background of the child will also influence any decision about who represents a 'safe' adult in the eyes of the child;
  4. Children from ethnic minority backgrounds may be used to different types of touch as part of the culture;
  5. Children who have been subject to physical or sexual abuse may be suspicious or fearful of touch. This is not to say that children who have experienced abuse should not be touched, it may be beneficial for the child to know different, safer and more reliable adults who will not use touch as a form of abuse;
  6. For each child, what constitutes an intimate part of the body will vary; but generally speaking it is acceptable to touch children's hands, arms, shoulders. It may be appropriate to hug or cuddle children, or carry or give them 'piggy backs';
  7. Other parts of the body are less appropriate to be touched, by degrees. Some parts of the body are 'no go areas';
  8. Therefore, it may be appropriate to touch a child's back, ears or stroke their hair or knees - if the child indicates such touch is acceptable. To go beyond this would be unacceptable, even if the child appeared to accept it;
  9. In any case, no part of the body should be touched if it were likely to generate sexualised feelings on the part of the adult or child;
  10. Also, no part of the body should be touched in a way which appeared patronising or otherwise intrusive;
  11. Therefore, the context in which touch takes place is usually a decisive factor in determining the emotional and physical safety for both parties;
  12. What message is being sent out to the child? If the intention is to positively and safely communicate affection, warmth, acceptance and reassurance it is likely to be acceptable;
  13. A fleeting or clumsy touch may confuse a child or may feel uncomfortable or even cause distress. Carers should touch with confidence, and should verbalise their affection, reassurance and acceptance; by touching and making positive comments. For example, by touching a child's arm and saying "Well Done";
  14. Where children indicate that touch is unwelcome carers should back off and apologise if necessary;
  15. Carers should talk to colleagues and record their interactions with children. If particular strategies work, or not, colleagues should be informed so they can build on or avoid making the same mistake;
  16. Touch of an equally positive and safe nature is acceptable between carers; demonstrating positive role models for children. Showing that adults can get along and use touch in non abusive or threatening ways;
  17. It is also acceptable to talk about how touch feels, about acceptable boundaries and expectations; doing so in 'house meetings' or key worker sessions;
  18. Play fighting is no alternative for this. It is unacceptable;
  19. The key is for carers to help children experience and benefit from touch, positively and safely; as a way of communicating affection, warmth, acceptance and reassurance.

It is essential that all carers/residential staff are aware, that the use of foul and abusive language directed towards children is totally inappropriate and unnecessary. This will only have the effect of demeaning children, have a negative effect on child/carer relationship and lead to an escalation of disruptive and challenging behaviour.

All carers/residential staff need to be aware that any complaints relating to foul and abusive language will be treated seriously and may lead to disciplinary measures.

Confidence in and good rapport with particular adults is a fundamental element in good care practices. Whilst children are in foster or residential care a variety of problems will arise and at times of stress or crisis every child needs an adult to turn to.

Warmth and understanding are essential, but everyone needs to know and understand when a relationship is inappropriate. The fine line between what is "proper" warmth and understanding and what is regarded as "improper" is likely to vary depending on the needs and experiences of the individual child.

Where it is known that a child has been a victim of sexual abuse and it is likely he or she will behave towards carers in a sexual manner, particular rules will have to be drawn up for carers/residential staff. This may involve the need to avoid being alone with the child, by always having a third person present.

What is important is that carers and residential staff need to be putting the children's interests first and always considering what is appropriate in any given situation with a particular child.

Carers/residential staff must have knowledge and understanding of the child and his or her background, and be able to recognise and respect any emotional 'barriers' the child has 'erected'.

Carers/residential staff should be sufficiently aware of their own feelings, so that they can recognise the dangers of a relationship with a child becoming sexualised and stop to consider what is happening and what they are doing.

Other people's feelings and views, of both adults and children, need to be taken into account. If there is any indication that a relationship could be viewed as inappropriate, the carers/residential staff should discuss the issues with their managers/supervisors and the child's social worker.

It is not a matter of carers never becoming involved in close one to one relationships with a child, it is a vital part of the 'caring' task, however, carers must be aware of the dangers, which this type of work can bring and be clear where the boundaries in such relationships lie.

Consideration should be given to the need for each child to have an Advocate or Independent Visitor - see Advocacy and Independent Visitors Procedure.

Appropriate support must be provided to all children including those who are refugees or asylum seekers, and those who are disabled children and with communication difficulties.

This addendum provides practice guidance for the personal care and sex education of children with learning disabilities and those with limited communication related to health difficulties.

  • Children with learning disabilities and those with limited communication related to health difficulties and those with limited communication related to health difficulties should have the same basic rights as other children, including the right to protection from abuse and to have their views sought and taken account of in decisions regarding their care;
  • Each child should have an individual programme based on their individual abilities and understanding;
  • Individual programmes should take account of children's needs arising from their ethnicity, gender, culture and religious background;
  • Individual programmes should be devised, developed and implemented in consultation with parents and other carers and other involved agencies;
  • Children with learning disabilities and those with limited communication related to health difficulties have a right to appropriate sex education.

Individual programmes should be devised for each child in residential care, using the tools of Residential Action Plans (and Support Plans) and Risk Assessments. The contents of these will be devised and implemented using a multi-agency approach with input and agreement from Parents/Carers.

Gender Appropriateness

Gender appropriate care needs to be discussed with the young person (and appropriate communication methods used to ascertain views where necessary) and their parents/carers. In common practice we would always attempt to provide same gender personal and intimate care (which could range from assisting female children with sanitary hygiene and help with bathing/showering, to tasks such as brushing hair). However, this assumption should not be made in all cases as a young person may have a preference for someone they know, trust and feel safe with who is of the opposite gender. Plus, due to unforeseen circumstances with staffing resources it may be impossible to provide gender specific care at certain times. This should not prevent different gender staff ensuring that young person’s need for cleanliness and hygiene is met. If it is agreed that same gender care is an absolute (such as cultural/religious reasons) then both parents and the young person must be made aware of the potential for non-adherence in the circumstance above. Such provision should be regularly reviewed in line with the young person's age and level of development.

Individual Routines

Prior to admission information should be gathered to determine the capabilities of young people in relation to their self-care and what support they may require (if any). All staff need to be fully aware of any established routine that a young person may have that will ensure continuity and hopefully security for them whilst away from home. Any lack of consistency in routines may cause major anxiety and distress for young people.

All young people should be consulted with sensitivity regarding their preferences regarding bathing, teeth cleaning, shaving, toileting etc. It must be recognised that these are private times and that dignity and sensitivity are paramount. Staff training in disability awareness is important in this respect. If staff or young people feel uncomfortable with this type of support it is essential that they share it with colleagues and managers.

Privacy

People with learning disabilities and those with limited communication related to health difficulties are often denied privacy. Having the experience and knowledge that there is a place that is exclusively their own is a major factor in reducing anxiety and creating an environment where they feel safe. To this end young people should be encouraged to close and lock their bedroom (and toilet) doors (where appropriate/safe).

Staff should be committed to knocking on doors before entering rooms and respect the right of young people to deny them entry.

Only one member of staff should enter a bathroom at any one time (save for safeguarding reasons or when it is part of an agreed plan).

Young people should be given the space and opportunity to express themselves sexually in the same way as a non-disabled person in the privacy of their bedrooms.

Independence

Young people should be encouraged to undertake as much personal care as is possible and whilst supporting them, it is important to recognise that development of independence in this area will enable them to grow in other areas by celebrating achievement.

Protection

Young people with learning disabilities and those with limited communication related to health difficulties are often vulnerable through their inability to effectively communicate. It is vital that the personal background and history of all young people is known to enable any possible triggers to be avoided in personal care routines.

It is important to recognise that sexuality is an individual manifestation of a person's feelings and a highly personal expression. Before we embark on any sex education, particularly with young people with learning disabilities and those with limited communication related to health difficulties, we have to question our own moral and behavioural codes and practices. Our own personal value systems should not be imposed on others.

Sex education should be an integral part of the learning process beginning in childhood and continuing into adult life. It is important for all young people, including those with learning disabilities and those with limited communication related to health difficulties to begin to understand their rights in relation to sex and sexuality. Sex education in residential care should dovetail; with similar programmes at school and at home where exploration of personal relationships and development of communication and the ability to make informed judgements should be encouraged.

An integral part of sex education should be the fostering of positive self-esteem, self-awareness, as sense of moral responsibility and the skills and knowledge to resist unwanted sexual experience.

Acceptable Physical Contact

Those working with the child prior to puberty should consider if the physical contact they initiate with the child is an acceptable model for the child to carry through into adulthood. There is no point in the parent or care worker teaching the child to hug and kiss if they, or their successors, are going to have to stop the adolescent doing precisely that, with minimal discrimination, later in life.

The pattern of physical contact with people outside the immediate family group should be changed. A pat on the back, or a handshake accompanied by warm, verbal praise, is more relevant to the adult life that the child is about to enter. This might also help us to change the style of address that we use, the 'good boy' and 'good girl' that is often inappropriately carried over into the adult years.

Rights to Say No

It is important for young people to understand that nothing they do makes someone abuse them. It is the perpetrator who makes the decision to sexual abuse. Therefore, when teaching young people with learning disabilities and those with limited communication related to health difficulties (or any children) about how to say "No" to unwanted sexual contact, we must be sure to avoid giving the impression that they are responsible if they are abused.

Modesty

Young people with developmental delays may need help in understanding when it is permissible to touch your own body and the bodies of other people, when being naked is ok, choosing the correct toilets and remembering to close the cubicle door.

Naming of Body Parts

We work with children with learning disabilities and those with limited communication related to health difficulties who often have a fragmented comprehension of their physical identity and need to be taught that arms and legs etc. belong to, and are part of, them. However, we often avoid giving the correct name, or any name at all to the child's sex organs. We talk in embarrassed euphemisms or use one of the multitudes of slang names.

Whilst it can be embarrassing to talk to a young child about their penis or their vagina, we have to remember that the embarrassment is ours; if presented with the correct word in a matter of fact manner, the child will take it in as just another name for just another part of the body. The importance of this is obvious. People with learning disabilities and those with limited communication related to health difficulties can have difficulty with concepts, often finding it difficult to link word sound with idea. Use of the wide variety of names given to the sexual zones of the body cannot help their understanding.

Menstruation

The onset of menstruation should be addressed as a routine, with a regular pattern for changing sanitary protection. Eventually leading to the young woman being self-sufficient. The issue should be discussed in an open and matter of fact way, but some degree of discretion should be taught to avoid embarrassment and that it would be best to discuss the issue with parents or carers.

Appropriate Masturbation

Our support is needed in accepting the reality of the expression of sexual needs amongst people with learning disabilities and those with limited communication related to health difficulties. In addition to understanding their right to express their sexuality through solo masturbation, in the dignity of privacy, we have to accept that it is our task to teach them to use those rights responsibly, teaching the relevance of time and place.

In addition to training in the appropriate expression of sexuality through masturbation, people with learning disabilities and those with limited communication related to health difficulties need training to help them behave appropriately in a society that is tightly constrained by unspoken rules that govern the behaviour of people whose bodies are sexually mature.

They need, at the very least, sufficient skills to enable them to behave acceptably in open society, without triggering inappropriate or disapproving responses. It is our responsibility to find training methods that are helpful, realistic and specifically tailored to the understanding of people with learning disabilities and those with limited communication related to health difficulties.

Inappropriate Masturbation

Ranging from the socially embarrassing repeated touching of the genital area through the clothing to the more emotive issue of public masturbation. Over-reaction must be avoided as it is likely to make matters worse; disapproving of the behaviour carries the risk of generating anxiety, or of suppressing the behaviour, leaving the individual with no release for sexual energy.

The first positive step is to ensure that the individual does not have a health problem. Often the discomfort of a tight foreskin or a vaginal or urinary tract infection results in behaviour that people assume to be masturbatory. If a health check finds no physical irritation, then a programme of behaviour modification should be set up. If the behaviour is a severe problem, then the help of a psychologist should be sought in designing the modification programme. The aim of the programme will not be to stop masturbation, but to approve of it where and when it is done appropriately.

Excessive Masturbation

It is difficult for any individual to pass judgement on the sexual drive of another. Many of us take our own level of need as a norm and assume that others have the same need. Masturbation can be judged to be excessive when the individual is making the genital region sore from repeated friction, or where the need to masturbate intrudes into his or her ability to take part in training or recreational activities.

Staff groups can be helped in dealing with excessive masturbation if they become involved in training the individual to use an appropriate place for the act. Once this is established, staff can deal with the less emotive problem that he or she is spending too much time in that place.

Setting times when the individual is free to go to bedroom or toilet to masturbate is a successful strategy. This can be very frequently at first, followed by a slow process of lengthening the periods between bedroom sessions. Staff will work on other favourite activities and use these to lengthen the time between bedroom sessions and to encourage the individual to leave their bedroom after a period.

Inappropriate Touching of Other People

Over-reaction to this should be avoided. It is not known for a person with learning disabilities and those with limited communication related to health difficulties who has a hand flapping mannerism to be accused of touching the breasts of female staff in corridors. This has more to do with the height of hands and the narrowness of corridors than it has to do with sex.

In cases of definite and deliberate touching, the motivation of the person with learning disabilities and those with limited communication related to health difficulties should be assessed. It is common for their interest to be based on watching (and hearing!) the resulting upset rather than on sexual interest. A calm response may, over time, reduce and stop the behaviour, as it becomes less interesting.

Exposing Self

This should not be confused with lack of modesty and lack of understanding of social rules. The man with learning disabilities and those with limited communication related to health difficulties who turns away from the urinal with his penis showing is not sexually exposing himself. He lacks modesty and understanding and needs training. It is common for males to awake from a night's sleep with an erection. This is not cause by sexual excitement but by the physical reaction to an overfull bladder. Again this is a modesty issue rather than a sexual matter and it is important that it is dealt with calmly and professionally.

There is a range of issues at stake when attempting to standardise a policy that will encompass all children, in all residential settings. However, of fundamental importance is the principle that all children are treated as individuals, and that their needs in whatever area, in this case their intimate care needs, are recognised and planned for in all circumstances, and that due regard is given to their needs, wants, dignity, privacy, independence and protection.

Last Updated: June 9, 2023

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